We collect only the information necessary to evaluate trip fit, match you with vetted luxury safari specialists, and continuously refine our independent guides. We never sell your personal data or distribute it to unvetted third parties.
1. Information We Collect
Depending on how you interact with Safari Awaits - whether reading our guides or requesting custom matching services - we may collect the following categories of information:
A. Traveler Information You Provide Directly
When you complete our safari matching inquiry, subscribe to our newsletter, or communicate with our concierge team, you may provide:
- Contact Details: Full name, email address, telephone number, and preferred country of residence.
- Trip Parameters: Target destinations (e.g., Okavango Delta, Serengeti, Kruger), preferred travel dates or months, total trip duration, and estimated budget range.
- Travel Party Composition: Number of travelers, adult/child split, celebration details (honeymoon, milestone birthday), and mobility or dietary preferences.
- Travel Style & Priorities: Preferred safari style (fly-in, private conservancy, mobile camp, bush & beach combinations) and guiding priorities.
B. Automated Technical & Analytics Data
As you navigate our website, we automatically collect technical information to optimize performance and measure content engagement:
- Device type, operating system, and browser version.
- IP address and approximate geographic location (country/city level).
- Pages visited, duration of stay, referring URLs, and search queries within our library.
2. How We Use Your Information
We process your information strictly for legitimate commercial and concierge purposes:
- Safari Matching & Qualification: Analyzing your preferences to select and introduce you to vetted safari operators, private lodges, or licensed travel advisors capable of delivering your requested itinerary.
- Service Communications: Sending match introductions, itinerary proposals, or clarifying questions regarding your inquiry.
- Editorial Improvement: Aggregating anonymized search and destination interest trends to determine which guides, park fee updates, and seasonal analyses to publish next.
- Newsletter & Dispatches: Delivering seasonal migration forecasts and regional updates if you explicitly opt in to our mailing list.
- Partner Reconciliation: Reconciling referral commissions when a matched inquiry results in a confirmed booking with an operator.
3. Data Sharing & Partner Network
Safari Awaits operates an explicit-consent matching model. Your personal information is shared only under strict conditions:
Consent-First Partner Sharing
We do not broadcast your contact information to open databases or multiple competing operators simultaneously. Your inquiry details are shared exclusively with selected, vetted destination partners or travel advisors specifically matched to your trip request - and only after confirming fit with you.
- Vetted Safari Operators & Advisors: Once a match is made, we transmit relevant trip requirements to the selected partner to prepare custom quotes and check lodge availability.
- Infrastructure Service Providers: We use secure third-party vendors for cloud hosting, database management, email delivery, and analytics under strict data processing agreements.
- Legal & Compliance Requirements: We may disclose information if required by applicable law, subpoena, or valid court order, or to protect the safety and property of Safari Awaits, our travelers, or partners.
4. Cookies & Tracking Technologies
We use minimal cookies and privacy-preserving analytics to maintain session continuity and evaluate site performance:
- Essential Cookies: Required for fundamental site navigation, security features, and keeping track of your active session.
- Analytics Cookies: Help us understand aggregate reader traffic and page performance without profiling individual travelers.
You can modify your browser settings to decline non-essential cookies. Disabling cookies will not prevent you from browsing our destination guides or submitting safari match requests.
5. Data Security & Retention
We employ industry-standard administrative, physical, and technical safeguards - including TLS encryption for all data in transit and encrypted database storage - to protect your personal information against unauthorized access, loss, or disclosure.
We retain personal traveler inquiries only as long as necessary to fulfill the matching service, resolve follow-up requests, maintain accounting records, or comply with legal obligations. Inquiries that do not proceed to booking are archived or anonymized after two years.
6. Your Rights & Choices
Regardless of where you reside, Safari Awaits extends fundamental privacy rights to all travelers:
- Access & Portability: Request a copy of the personal information we hold about you.
- Correction: Ask us to rectify incomplete or inaccurate personal data.
- Deletion: Request that we erase your personal data from our active matching systems.
- Opt-Out: Unsubscribe from marketing dispatches at any time using the link in any email footer or by contacting us directly.
Travelers in the European Union (GDPR) or California (CCPA/CPRA) possess additional statutory rights, including the right not to be discriminated against for exercising privacy choices.
7. Contact & Privacy Officer
If you have questions regarding this Privacy Policy, wish to exercise your data rights, or want to update your communication preferences, please contact our privacy officer:
Safari Awaits Privacy Team
Rare Passages Editorial & Concierge Group
Email: privacy@safariawaits.com
Parent Company: Rare Passages